HCL

Unleash the power of end-to-end workflow automation, AI-driven operations, and low-code orchestration with HCL Automation Orchestrator Suite and DRYiCE solutions

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Orchestrate, Automate & Accelerate Digital Business

Unleash the power of end-to-end workflow automation, AI-driven operations, and low-code orchestration with HCL Automation Orchestrator Suite and DRYiCE solutions. Connect people, processes, and technology across your enterprise to streamline operations, elevate employee experiences, and drive business outcomes. 

Automation Capabilities
Centralized Scheduling

Unified orchestration & monitoring

End-to-End Automation

Apps, data, cloud & infrastructure

Event Driven Workflows

Real-time execution triggers

AI Optimization

Anomaly detection & tuning

HCL Workload Automation

A cornerstone of digital business automation, HCL Workload Automation orchestrates and manages enterprise workflows across hybrid IT environments — from legacy systems to cloud and containers.

Centralized Scheduling & Monitoring

Unified control of business processes across platforms.

Hybrid & Cloud Automation

Seamless execution across applications, data pipelines and infrastructure.

Event-Driven Execution

Real-time triggers enable responsive automation.

AI-Driven Optimization

Detect anomalies and optimize workloads proactively.

HCL Universal Orchestrator (UnO)

UnO is HCL’s hyper-automation enabler designed to orchestrate processes across distributed systems, cloud services, business applications, and data services using a unified, low-code orchestration layer.

Unified Automation Layer

Single orchestration layer for hybrid and multi-cloud ecosystems.

Cloud-Native Orchestration

Serverless and container-ready execution across environments.

Rule Engines & Self-Service

Empowers business users to automate without IT dependency.

Silo-Free Processing

Automated workflows spanning IT and business systems seamlessly.

Hyper-Automation Capabilities
Unified Orchestration

Hybrid & multi-cloud workflows

Cloud Native

Serverless & container ready

Low-Code Automation

Fast workflow design

Business Enablement

Self-service automation

Automation Hub Integrations
ERP & CRM

Enterprise system connectivity

RPA & Bots

Low-code automation flows

Cloud Services

SaaS & hyperscaler tools

Extensible APIs

Custom & community connectors

Automation Hub

Automation Hub is a catalog of low-code and no-code integrations that accelerates automation adoption by enabling easy connections across enterprise and business systems without heavy development effort.

Pre-Built Connectors

Out-of-the-box integrations for enterprise and business platforms.

Rapid Use-Case Onboarding

Quick deployment of automation scenarios with minimal effort.

Low-Code & No-Code Design

Enable automation without heavy development dependencies.

Community & Extensibility

Build, extend, and share custom integrations across teams.

AI-Powered Operations Add-Ons

HCL enhances its automation suite with AI and ML-powered add-ons that strengthen operational intelligence, enable self-service, and accelerate resolution across enterprise workflows.

HCL Clara

Natural language conversational interface for automation and self-service.

HCL Hero

Application health monitoring combined with runbook automation.

AIDA (AI Data Advisor)

AI-driven execution insights and optimization recommendations.

T-VREX

Immersive troubleshooting and collaboration for faster incident resolution.

AI Operations Add-Ons
HCL Clara

Conversational automation

HCL Hero

Health monitoring & runbooks

AIDA

AI execution insights

T-VREX

Immersive troubleshooting

Digital Workplace Capabilities
Self-Service Portal

Unified employee experience

AI Virtual Assistant

NLP-driven automation

Proactive Support

Self-healing operations

Service Catalogs

IT & business services

AI-Driven Digital Workplace & Employee Exp

HCL’s DRYiCE AEX is an AI-led solution that automates everyday IT and business service requests, empowers proactive support, and delivers unified self-service experiences across the enterprise.

Self-Service Digital Marketplace

Employees request IT and business services without manual support.

Virtual Assistant & NLP Interface

Natural language automation for queries and service tasks.

Proactive Monitoring & Self-Healing

Automation detects and resolves issues before user impact.

Pre-Configured Business Catalogs

Ready-to-use templates for IT and business services.

Intelligent Process Automation

HCL’s DRYiCE portfolio includes solutions for intelligent automation, business process observability, orchestration, and digital workplace transformation — combining AI, analytics, and automation to support enterprise-wide digital business operations.

Business Process Observability

Monitor and analyze process performance using platforms like iControl.

AI-Led SaaS Platforms

Simplify adoption of automation and transformation capabilities.

Process Optimization Frameworks

Accelerators that improve end-to-end business workflow efficiency.

Digital Operations Capabilities
Process Observability

Visibility into workflow performance

AI Automation

Analytics-driven execution

Orchestration

Cross-system automation

Optimization Engines

Continuous process improvement

Services

We deliver industry aligned, technology led services that modernize IT operations and elevate digital performance.

Advisory Services

Expert guidance to help you assess, plan, and strategize your digital transformation journey with clarity and confidence.

Implementation

End-to-end deployment of enterprise solutions with a focus on accuracy, speed, and seamless adoption.

Migration & Upgrade

Secure and efficient transition of platforms, data, and applications to newer, more powerful versions without disruption.

Managed Services

Proactive, round-the-clock support to keep your systems optimized, stable, and performing at their best.

Custom Development

Tailored solutions engineered to meet unique business needs, integrating seamlessly with your existing ecosystem.

Resource Augmentation

Access certified experts on a flexible Time & Material basis to meet evolving project demands, boost productivity, and deliver outcomes without long-term commitments.

Resources for You

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How AI is Transforming Employee Support in HR

Elevating Employee Onboarding Through HR Automation

The Role of Virtual Agents in Delivering Intelligent Scalable Support

How Enterprises Modernized ITSM with Helix